Choosing a cremation provider during a difficult time can feel overwhelming. A clear set of questions asked upfront can help you make a confident decision. Below are the ten most important questions — along with honest answers from Trusted Cremations in Schaumburg, Illinois.
1. Is your price list publicly available?
Under the FTC Funeral Rule, providers must provide an itemized price list to anyone who asks. Ethical providers publish prices online.
Trusted Cremations: Yes. Our General Price List is on our website and provided before any arrangement. Traditional Package: $1,300; Flameless Package: $1,700 — all-inclusive.
2. What exactly is included in the price?
Trusted Cremations: Funeral director services, 24/7 transportation within 50 miles, temperature-controlled care, all permits and paperwork, ten death certificate copies, alternative container (Traditional only), cremation, wooden urn, and all taxes. Nothing added afterward.
3. Are there fees not included in the package?
Trusted Cremations: Optional add-ons include a viewing ($400), witnessing ($450), and transportation beyond 50 miles ($1.00/mile). These are always presented as optional — never pressured.
4. Are you licensed by the State of Illinois?
Trusted Cremations: Yes, fully licensed by the Illinois Department of Financial and Professional Regulation.
5. How quickly can you respond?
Trusted Cremations: Available 24 hours a day, 7 days a week, including holidays. Our care team responds promptly after every call.
6. How do you ensure correct remains are returned?
Trusted Cremations: A durable metal identification tag accompanies your loved one from transfer through the completed cremation. The same tag is placed with returned remains. Identity is verified at every step.
7. Do you perform cremation on-site?
Trusted Cremations: Yes. All cremations are performed at our Schaumburg facility. Your loved one never leaves our care and is never sent to a third-party facility without your knowledge.
8. How many death certificate copies are included?
Trusted Cremations: Ten (10) certified copies in every package at no extra charge.
9. Do you offer discounts?
Trusted Cremations: $100 off either package for veterans, active duty military, firefighters, police officers, and federal agents.
10. Can I arrange everything remotely?
Trusted Cremations: Yes. Most arrangements are completed entirely by phone and email. We never require you to visit our office in person.
Contact Trusted Cremations
A trustworthy provider answers every one of these questions clearly and without hesitation. Call us at (847) 404-2016 — available 24/7. 1821 Walden Office Square, Suite #400, Schaumburg, IL 60173.