Finding a cremation provider during a time of loss is difficult. You need to make decisions quickly while managing grief and family logistics. A few clear criteria can help you identify a trustworthy provider quickly. Here is what to look for — and how to make a confident decision.
In Illinois, cremation providers must be licensed by the Illinois Department of Financial and Professional Regulation (IDFPR). Ask for their license number or look it up at idfpr.illinois.gov. Trusted Cremations is fully licensed by the State of Illinois.
Under the FTC Funeral Rule, providers are legally required to give you a written itemized General Price List when you ask. A provider that hesitates or is vague about pricing is a red flag. At Trusted Cremations, our General Price List is available on our website and provided immediately to anyone who asks — Traditional Package at $1,300, Flameless at $1,700, all-inclusive.
Ask specifically: Is transportation included? How many death certificate copies? Is the urn included? Are paperwork and permits included? Are taxes included? At Trusted Cremations, all of these are included in our flat package price.
Some low-cost online services outsource cremation to a third-party facility. Ask directly whether the cremation is performed at their own facility. Trusted Cremations performs all cremations at our Schaumburg facility. Your loved one never leaves our care.
Proper identification protocols ensure the remains returned to you are those of your loved one. Trusted Cremations uses durable metal ID tags throughout the entire process.
Online reviews on Google and the Better Business Bureau can reveal patterns of concern or consistent praise. Look for providers with a track record of compassionate, professional service.
A cremation provider should be reachable at any hour. When you call, does someone answer? Are they calm, informative, and compassionate? Trusted Cremations is available 24/7 at (847) 404-2016.
Yes. The IDFPR maintains a searchable database of licensed funeral directors and crematories in Illinois at idfpr.illinois.gov.
Verify their Illinois license, confirm their physical address, and confirm they perform cremations at their own facility. Legitimate providers answer all of these questions readily.
Licensed. Transparent pricing. All-inclusive packages. On-site cremations. 24/7 availability. Military and first responder discounts. Flameless cremation available. Compassionate, experienced staff. Call us at (847) 404-2016 or visit 1821 Walden Office Square, Suite #400, Schaumburg, IL 60173.